Privacy Policy
Learn how we collect, use, and protect your personal information.
Last updated: February 28, 2026
Privacy Policy
Learn how we collect, use, and protect your personal information.
Last updated: February 28, 2026
1. Introduction
Welcome to PLAI. We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform.
2. Information We Collect
We collect information that you provide directly to us, including:
- Account information (name, email address, phone number)
- Profile information (sports preferences, skill level, location)
- Payment information (processed securely through third-party providers)
- Content you create (matches, messages, reviews)
3. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our services
- Process transactions and send related information
- Send you technical notices and support messages
- Respond to your comments and questions
- Monitor and analyze trends and usage
4. Information Sharing
We do not sell your personal information. We may share your information only in the following circumstances:
- With your consent
- To comply with legal obligations
- To protect our rights and safety
- With service providers who assist us in operating our platform
5. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.
6. Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your experience on our platform. Below is a summary of the cookies we use:
Essential Cookies
These cookies are necessary for the platform to function and cannot be disabled.
- Authentication cookies (Supabase): Maintain your login session securely
Functional Cookies
These cookies enable personalized features and preferences.
- Language preference (plai-locale): Remembers your chosen language for 1 year
We do not currently use analytics or advertising cookies. If this changes, we will update this policy and notify you.
You can manage cookie preferences through your browser settings. Note that disabling essential cookies may affect platform functionality.
7. Your Rights
You have the right to:
- Access your personal information
- Correct inaccurate data
- Request deletion of your data
- Object to processing of your data
- Data portability
8. Contact Us
If you have questions about this Privacy Policy, please contact us at help@plai.live